Shipping Times
UK Orders:
Once you approve your artwork proof, orders typically arrive within 3-5 working days. However, changes or additional photo requests may extend this timeline. If you haven’t received your order within 10 working days, please contact us.
International Orders:
Shipping times vary depending on your location but generally take 5-15 working days from the time your proof is approved.
Express Delivery:
Express 2-day delivery orders are shipped with tracking, and you will receive a tracking number via email as soon as it's available.
Holiday Periods:
Please note that during peak holiday seasons (November/December), courier services may experience delays due to increased demand.
Approval Process
- You will receive your artwork proof within 3-5 working days. At this stage, you can review and request edits.
- Once you approve the proof, we proceed with printing and shipping.
- Important: We allow a maximum of 72 hours (3 days) for customer approval. If we do not hear from you within this time, your artwork will be auto-approved and sent for printing.
Note: Issues requiring additional photos or revisions will extend production time.
Delivery Estimates (After Artwork Approval)
- UK: 5-8 working days
- EU: 5-8 working days
- USA, Canada, Australia: 5-8 working days
- Rest of the World: 10-15 working days
Shipping Information
UK
- Royal Mail 48 Untracked: £4.50, 5-8 working days (once printed)
- Royal Mail 24 Tracked: £7.99, 2-4 working days (once printed)
- UK Express Courier: 1-2 working days (once printed)
- UK Express + Queue Jump: 1-3 working days (once printed)
Channel Islands
Guernsey:
- Royal Mail 48 Untracked: £4.50, 5-8 working days (once printed)
- Royal Mail 24 Tracked: £7.99, 2-4 working days (once printed)
- Royal Mail 24 + Queue Jump: 2-5 working days (once printed)
Isle of Man:
- Royal Mail 48 Untracked: £4.50, 5-8 working days (once printed)
- Royal Mail 24 Tracked: £7.99, 2-4 working days (once printed)
- Royal Mail 24 + Queue Jump: 2-5 working days (once printed)
Jersey:
- Royal Mail 48 Untracked: £4.50, 5-8 working days (once printed)
- Royal Mail 24 Tracked: £7.99, 2-4 working days (once printed)
- Royal Mail 24 + Queue Jump: 2-5 working days (once printed)
USA & Canada
- Free Shipping: 5-8 working days
- Standard Shipping: 5-8 working days
- Express Shipping: 3-5 working days
- Standard + Queue Jump: 5-8 working days
EU
- Free Standard Shipping: 5-8 working days
- Small Package Shipping: 5-8 working days
- Large Package Shipping: 5-8 working days
- Standard + Queue Jump: 5-8 working days
Australia
- Standard Shipping: 5-8 working days
New Zealand
- Express Shipping: 3-7 working days
- Standard Shipping: 5-10 working days
Rest of the World
- Express International: 5-10 working days
- Standard International: 10-15 working days
Important Notes
- Queue Jump Artwork Creation: This option moves your photo to the front of the queue for faster artwork creation but does not affect courier delivery times.
- New Photo Requests: If your order requires a new photo, this will extend production time.
- Auto-Approval: If we do not receive approval or edits within 72 hours, your artwork will be auto-approved for printing.
For further questions, please contact support@pawandglory.com.
